Contact Us
For any questions, help requests, or bug reports, contact us by email:
contact@arkforge.frSupport Channels
- Email: contact@arkforge.fr (primary channel)
- GitHub Issues: for bugs and technical feature requests
- Smithery: for questions about MCP EU AI Act
Response Times
- Email: response within 48 business hours
- Critical bugs (service down): response within 24 hours
- GitHub Issues: response within 5 business days
FAQ
How do I get started with ArkWatch?
Sign up on our free trial page. You will get immediate access to set up your first monitors.
How does MCP EU AI Act work?
Our MCP server integrates directly into your IDE (Claude Desktop, Cursor, etc.) to analyze the compliance of your AI systems with the European AI Regulation.
How do I cancel my subscription?
Send an email to contact@arkforge.fr with your cancellation request. Cancellation takes effect at the end of the current billing period.
Is my data secure?
Yes. See our privacy policy for full details on how we protect your data.
I'm experiencing a technical issue. What should I do?
Describe the issue by email to contact@arkforge.fr including: a description of the problem, steps to reproduce it, and screenshots if possible.